At Cisco. people recognize that each client has different goals. Some are related to financial performance or market share targets; others are concerned with public sector targets and government priorities.
Cisco places great emphasis on making sure that its approach focuses on helping customers to achieve their goals. Scott Brown formerly vice president, distribution for worldwide channels, says:
When we think about client engagement, the most important question we can ask is: What are we doing to deliver out client’s success and help them achieve their goals?
The challenge is to make sure that the focus is consistent globally and from top to bottom with in the company. Cisco experience shows that several things are essential
1, Demonstrate your clarity of knowledge about customer success which practiced in the
above case? (5 marks)
Answers
Demonstrating clarity of knowledge about customer success is an essential practice at Cisco, as it ensures that the company's approach is aligned with each client's goals and objectives.
At Cisco, the emphasis is placed on understanding the specific goals of each client, whether they are financial, market-related, or related to government priorities. This clarity of knowledge allows Cisco to tailor its approach and offerings to support the client's success. By asking the important question of how they can contribute to the client's achievement of their goals, Cisco ensures a customer-centric approach.
By demonstrating clarity of knowledge about customer success, Cisco aligns its strategies, solutions, and services with the specific goals of each client. This approach fosters strong client engagement and helps Cisco deliver value and support the client's success.
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Related Questions
model shouldice hospital as a processing operation with products, attributes, and resources. 2- what are shouldice's competitive priorities? 3- what kind of market have they chosen to focus on? 4- how do their operations strategy support their business strategy?
Answers
Shouldice Hospital can be modeled as a processing operation in the healthcare industry. It provides surgical services for patients with hernias.
Products: The main product of Shouldice Hospital is hernia repair surgery.
Attributes: Shouldice Hospital focuses on providing high-quality, specialized care to its patients. It has a unique approach called the Shouldice Method, which involves a natural tissue repair technique, a supportive environment, and a comprehensive follow-up program.
Resources: The hospital utilizes a combination of skilled surgeons, trained nursing staff, specialized facilities, and medical equipment to carry out its operations effectively.
Shouldice's competitive priorities include:
High-quality care: Shouldice Hospital emphasizes the quality of its surgical services, ensuring that patients receive effective and long-lasting hernia repairs.
Specialization: The hospital focuses solely on hernia surgeries, allowing them to develop expertise and provide specialized care.
Patient experience: Shouldice Hospital creates a supportive and comfortable environment for patients, providing a pleasant experience during their stay.
. Shouldice has chosen to focus on a niche market of patients requiring hernia repair surgeries. By specializing in this specific area, Shouldice has been able to develop a reputation for excellence and attract patients seeking specialized care for hernias.
The operations strategy of Shouldice Hospital supports its business strategy in several ways:
Efficient processes: Shouldice has designed its operations to maximize efficiency and minimize waiting times for patients, allowing them to perform a large number of surgeries each week.
Comprehensive follow-up program: Shouldice Hospital provides a post-surgery follow-up program to ensure the long-term success of the hernia repairs. This aligns with their business strategy of providing high-quality care and achieving positive patient outcomes.
Customer-centric approach: Shouldice Hospital's focus on creating a positive patient experience aligns with their business strategy of attracting and retaining satisfied customers.
Shouldice Hospital operates as a specialized processing operation in the healthcare industry, focusing on hernia repair surgeries. Their competitive priorities include high-quality care, specialization, and a positive patient experience. They have chosen to focus on the niche market of hernia patients. The operations strategy of Shouldice Hospital supports their business strategy through efficient processes, a comprehensive follow-up program, and a customer-centric approach.
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Taxes on cigarettes are designed to a. lower the price to reflect their true benefits b . encourage farmers to grow more tobacco . raise the price to reflect their true costs d. restrict sales to government-owned stores
Answers
Answer:
c
Explanation:
A tax is a compulsory sum levied by the government or an agency of the government on goods and services. Taxes increases the price of a good. the aim of tax on cigarettes is to increase the price of cigarettes. this should discourage consumption of cigarettes. taxes on cigarette reflect the true cost of consuming cigarettes
What must be done if a transaction increases the left side of the accounting equation?
Answers
Answer:
Explanation:
Neje
Consider each of these business activities. For which do you think supply would be most elastic in the short term? a. producing feature movies b. building skyscrapers c. providing health care d. baking cupcakes
Answers
For baking cupcakes supply would be most elastic in the short term considering these business activities.
Option D is correct.
What does it mean to be in business?Any activity that aims to generate a profit is considered business activity. Operating activities, investing activities, and financing activities are frequently subdivided. Since they have the greatest direct influence on a company's performance, operating activities are typically regarded as the most significant of these.
Why is activity in business?With the intention of selling goods and services to customers and earning a profit, businesses carry out activities like these. As a result, running a business is all about providing customers with the goods and services they want at a price they are willing to pay.
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ebookreferencesitem 15 in the a-b-c classification system, items which account for about 15 percent of the annual dollar value, but which account for a majority of the inventory items, would be classified as
Answers
The ABC taxonomy is a classification system that rates items according to how helpful they are in achieving organisational goals.
Depending on their importance to the business, inventory items values are determined using the inventory management technique known as ABC analysis. Inventory managers categorise things depending on ABC's assessment of them based on information about need, cost, and risk.
Using the ABC method of materials management, materials are categorised. ABC analysis claims that the tissue inventories are not equal. As a result, according to its relative importance, inventory is classified into three groups (A, B, and C).
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Another name for a bankdraft is
Answers
Answer:
bank chequeExplanation:
HOPE IT HELPS
Answer:
............bank cheque............
Billy never lets money stay in his pockets, he thinks if it is there he has to spend it. Often he spends it on useless "stuff". Billy works pretty hard at landscaping jobs. He's only in the 8th grade, but has goals to get a car, go to college and buy a big house. What advise do you have for him?
Answers
Answer: See explanation
Explanation:
Based on the information given in the question, the advise for Billy is that he should save his money rather than purchasing things that are useless.
He has goals to get a car, go to college and buy a big house but he's rather spending on useless stuff. This will make his goals harder to achieve but saving the money for future purpose is essential to achieve his dreams and meet other demands.
Which type of material handling system typically has the highest fixed cost and the lowest variable cost?.
Answers
The type of material handling system that typically has the highest fixed cost and the lowest variable cost is the automated material handling system.
Automated systems require significant initial investment in equipment, software, and installation. However, once the system is in place, the cost of handling materials becomes more predictable and requires less manual labor, resulting in lower variable costs.
Additionally, automated systems are typically more efficient and accurate than manual systems, leading to increased productivity and reduced errors. Therefore, while the initial investment in an automated material handling system may be high, it can ultimately result in cost savings and increased efficiency for the organization.
The material handling system that typically has the highest fixed cost and the lowest variable cost is an "automated material handling system." This system utilizes automated equipment, like conveyors or robots, to handle materials. The high fixed cost results from the initial investment in advanced technology and equipment setup. However, the variable cost is low due to reduced labor requirements and increased efficiency, leading to lower operational costs in the long run.
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A message sent by an HR manager asking all employees to submit details about overtime done in the previous quarter is an example of routine request
Answers
Answer:
D) information or action
Explanation:
These are the options for the question
A) settlements to claims
B) recommendations
C) adjustments
D) information or action
E) references
Routine request can be regarded as a request for information, which is been contained in case files, indices,schedules as well as dockets that doesn't look for impounded as well as confidential and sealed information.
When sending a routine email
that give recognizion for a job that is well done, the following should be included;
✓rationale that state work important of the work.
✓closing statement which encourages continued excellence.
✓specific descriptionthat explain purpose of the message.
It should be noted that message sent by an HR manager asking all employees to submit details about overtime done in the previous quarter is an example of routine request information or action
what is the most useful thing that a marketer needs to know to learn what customers need?
Answers
The most useful thing for a marketer to learn what customers need is to understand their customer base. This means doing research on their target demographics such as their age, gender, income, location and interests.
Marketers should also pay attention to customer feedback, both positive and negative, to better understand what customers want. In addition, marketers should use analytics to track customer behavior and preferences over time to better understand what customers need. Finally, marketers should use surveys and focus groups to gain insight into customer needs and preferences. All of these methods can help marketers better understand what customers need and enable them to create more effective marketing campaigns and strategies.
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Turbine trip power surdg
Answers
Answer:
In brief an overspeed failure on a big steam or gas turbine is one of the most frightening industrial accidents.
A turbine overspeed accident can be caused by a lightning-induced power surge, a fouled pilot valve, an electrical fault, operator failure, or any of a few dozen other problems.
The trip mechanisms on most turbines are required by law to be tested periodically.
Explanation:
May you help me with this business question I and very struggling
Answers
Answer:
availability of direct deposit
(Present value of a complex stream) Don Draper has signed a contract that will pay him $40,000 at the end of each year for the next 8 years, plus an additional $120,000 at the end of year 8. If 8 percent is the appropriate discount rate, what is the present value of this contract? a. What is the present value of $40,000 at the end of each year for the next 8 years if the discount rate is 8 percent? $nothing (Round to the nearest cent.)
Answers
The present value of the contract is approximately $329,648.94.Draper has signed a contract that will pay him $40,000 at the end of each year for the next 8 years, plus an additional $120,000 at the end of year 8.
To calculate the present value of the contract, we need to determine the present value of each cash flow and then sum them up. Here's the breakdown:
Present value of $40,000 at the end of each year for the next 8 years:
PV1 = $40,000 / (1 + 0.08)^1 = $37,037.04
PV2 = $40,000 / (1 + 0.08)^2 = $34,259.26
PV3 = $40,000 / (1 + 0.08)^3 = $31,710.94
PV4 = $40,000 / (1 + 0.08)^4 = $29,382.71
PV5 = $40,000 / (1 + 0.08)^5 = $27,256.56
PV6 = $40,000 / (1 + 0.08)^6 = $25,315.47
PV7 = $40,000 / (1 + 0.08)^7 = $23,544.33
PV8 = $40,000 / (1 + 0.08)^8 = $21,929.85
Present value of the additional $120,000 at the end of year 8:
PV8_add = $120,000 / (1 + 0.08)^8 = $79,211.78
Summing up the present values:
Present value of the contract = PV1 + PV2 + PV3 + PV4 + PV5 + PV6 + PV7 + PV8 + PV8_add
= $37,037.04 + $34,259.26 + $31,710.94 + $29,382.71 + $27,256.56 + $25,315.47 + $23,544.33 + $21,929.85 + $79,211.78
= $329,648.94
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What Came first, the color orange or the fruit?
Answers
The citrus definitely got named first. The earliest recorded use of orange the fruit in English is from the 1300s and came to us from the Old French orenge, adapted from the Arabic nāranj, from the Persian nārang, from the Sanskrit nāranga (“orange tree”)
Answer:
the fruit
Explanation:
The citrus definitely got named first. The earliest recorded use of orange the fruit in English is from the 1300s
Which of the following choices incur speculative risk?
a.stocks
b.fire insurance on a house
c.options
d.life insurance
e.high interest savings account
Answers
Answer: correct option is A.
Explanation: A speculative risk can be defined as risk that is taken willingly either it results in profit or loss and the stocks involve in probability of gain and loss making it a speculative risk.
Stocks incur speculative risk. Therefore option A is correct.
What are Stocks?A stock usually referred to as equity, is a type of investment that denotes ownership in a portion of the issuing company. Shares, also known as units of stock, entitle their owners to a share of the company's assets and income in proportion to the number of shares they possess.
Common stock and preferred stock are the two primary categories of stocks.
Owners of common stock are entitled to dividends and the right to vote at shareholder meetings.
Common stockholders often do not have voting rights, while preferred stockholders typically get dividend payments ahead of time and are given preference over common investors in the event of a firm bankruptcy and asset liquidation.
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What is less liquid, Cash or Stocks and why?
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On March 1, Lincoln sold merchandise on account to Windsor Company for $29,200, terms 1/10, net 45. On March 6, Windsor returns merchandise with a sales price of $2,700. On March 11, Lincoln receives payment from Windsor for the balance due. Prepare journal entries to record the March transactions on Lincoln’s books.
Answers
Answer:
Journal entries
Date Account title and explanation Debit Credit
Mar 1 Account receivable $29,200
Sales revenue $29,200
Mar 6 Sales return and allowance $2,700
Account receivable $2,700
Mar 11 Cash $26,235
($26,500 * 99%)
Sales discount $265
Account receivable $26,500
($29,200 - $2,700)
i make 100,000 a day but i need more how can i get more without customers getting mad??
Answers
Answer:
Just work hard and be fast
Explanation:
Just work and be fast! People at the back wont get mad because you are a hardworking/fastworking man/woman!
Answer:
be nice and work hard
Explanation:
suppose a government implements expansionary macroeconomic policies at a time when the economy is approaching full capacity. in this case, such policies will result in part 2
Answers
Expansionary macroeconomic policies refer to the measures that are taken by the government to stimulate the economy. These policies include increasing government spending, decreasing taxes, and decreasing interest rates. When the economy is approaching full capacity, expansionary macroeconomic policies may result in inflationary pressures.
This is because when the economy is at full capacity, increasing government spending and decreasing taxes will increase demand, leading to an increase in prices. Inflation is an increase in the general level of prices in the economy. When inflation occurs, the purchasing power of money decreases.
If they are not careful, they may unintentionally cause inflationary pressures that can harm the economy. In conclusion, when the economy is approaching full capacity, expansionary macroeconomic policies must be implemented carefully to avoid inflationary pressures.
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four companies each have a credit term period of 30 days. based on each company’s net credit sales and average net accounts receivable for 2022, which company is having the most problem collecting their accounts receivable?
Answers
The company that is having the most problem collecting their accounts receivable is: Company 4.
Company 1
Accounts receivable turnover= $2.6 million/$198,000
Accounts receivable turnover= 13.13
Average collection period=365/13.13
Average collection period= 27.8 days
Company 2
Accounts receivable turnover=$150,000/$12,000
Accounts receivable turnover= 12.5
Average collection period=365/12.5
Average collection period= 29.2 days
Company 3
Accounts receivable turnover=$490,000/$27,000
Accounts receivable turnover= 18.15
Average collection period=365/18.15
Average collection period=20.11 days
Company 4
Accounts receivable turnover=$1.4 million/$153,000
Accounts receivable turnover= 9.15
Average collection period=365/9.15
Average collection period= 39.9 days
Based on the above calculation the company that is having the most problem collecting their accounts receivable is Company 4 reason been that Company 4 average collection period of 39.9 days is longer than their credit term period.
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A ____________ is an intermediate consumer.
Multiple Choice
wholesaler
manufacturer's representative
distributor
retailer
broker
Answers
Answer:
Retailer
Explanation:
A retailer is a person in as business that sells goods to the public in relatively small quantities for use or consumption rather that for resale.
Compare the various entry modes organizations use to enter overseas markets.
Paragraph the questios
Answers
Organizations wishing to expand their business in overseas markets have to select the best entry mode which can fit their needs. it depends on a variety of factors such as the company's resources, target market, and industry.
Exporting is the easiest and the most common way to enter foreign markets. Companies can either use direct or indirect exports. Direct exports involve exporting products directly to the customers abroad while indirect exports involve a third party. Franchising and licensing are popular entry modes for service-based companies that require low investment.
In conclusion, companies must consider several factors when selecting the entry mode for entering the overseas market, such as the company's resources, target market, and industry. Therefore, choosing the best entry mode is a critical decision that impacts the company's performance and survival.
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What would happen to the equilibrium price and quantity of sunscreen if a new formula is developed that makes production cheaper, and scientists discovered that sunscreen causes more cancer than sun damage?.
Answers
The equilibrium price will decrease and the effect on the equilibrium quantity will be ambiguous.
A change in the price of a good does not shift the demand curve. Instead, it moves along the demand curve. Changes in other factors shift the demand curve left or right. Factors that can shift the demand curve for goods and services, causing different quantities to be demanded at a given price include changes in taste, population, income, prices of substitutes or complements, future conditions, and expectations about prices. An increase in demand, ceteris paribus, will increase the equilibrium price. The amount supplied increases. A decrease in demand will lead to a decrease in the equilibrium price. supply will decrease. Equilibrium price is when supply of a product matches demand. When a leading index undergoes consolidation or consolidation momentum, it can be said that the forces of supply and demand are relatively equal and the market is in equilibrium. If the term (20) demand curve of this set shifts to the right, the equilibrium price and quantity demanded increase. The supplier's desire to eliminate surpluses puts upward pressure on prices.
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Shirley took out a loan from the bank today for x. She plans to repay this loan by making payments of $440. 00 per month for a certain amount of time. If the interest rate on the loan is 0. 84 percent per month, she makes her first $440. 00 payment later today, and she makes her final monthly payment of $440. 00 in 5 months, then what is x, the amount of the loan? an amount less than $2,154. 00 or an anmount greater than $2,667. 00 an amount equal to or greater than $2,154. 00 but less than $2,363. 00 an amount equal to or greater than $2,363. 00 but less than $2,574. 00 an amount equal to or greater than $2,574. 00 but less than $2,612. 00 an amount equal to or greater than $2,612. 00 but less than $2,667. 0
Answers
To solve this problem, we can use the formula for the present value of an annuity, PV = PMT *\([1 - (1 + r)^(-n)] / r\) where PV is the present value, PMT is the monthly payment.
r is the interest rate per month, and n is the number of months. Substituting the given values, we get: Therefore, the amount of the loan is $2,200. Checking the given options, we can see that the answer is in the range of "an amount equal to or greater than $2,154.00 but less than $2,363.00", which is the third option. In summary, Shirley took out a loan of $2,200, and she plans to repay it over five months by making monthly payments of $440.00 at an interest rate of 0.84% per month.
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Hailey is a songwriter who collects royalties on her songs whenever they are played in a commercial or a movie. Hailey will earn $30 every time one of her songs is played in a commercial and she will earn $100 every time one of her songs is played in a movie. Hailey's songs were played on 4 times as many commercials as movies and her total earnings on the royalties from all commercials and movies was $440. Determine the number of commercials and the number of movies on which hailey's songs were played.
Answers
The sum of the earnings per movie (30) and the product of the number of movies where the song was played (m) plus the number of ads where the song was played (m) must equal $700.
What do you mean by earnings?The net advantages of a corporation's operations are its earnings. Additionally, earnings are the source of corporation tax obligations.
EBIT and EBITDA are two additional terms that are more specifically utilized for a study of certain areas of company operations. There are other other names for earnings that are frequently used, including income and profit.
Earnings are the sum of money that a person or organization receives over a specific time period. They can be found on an income statement for a business and are used to gauge how profitable it is. Better financial performance is typically indicated by higher recurring earnings, which can also have a positive effect on stock prices.
30 c + 100 m = 700
14 is equal to the sum of the number of movies (m) and the number of commercials (c).
c+ m = 14
The apparatus is:
30 c + 100 m = 700
c+ m = 14
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mendez company has identified an investment project with the following cash flows. year cash flow 1 $ 780 2 1,050 3 1,310 4 1,425 a. if the discount rate is 8 percent, what is the present value of these cash flows? (do not round intermediate calculations and round your answer to 2 decimal places, e.g., 32.16.) b. if the discount rate is 17 percent, what is the present value of these cash flows? (do not round intermediate calculations and round your answer to 2 decimal places, e.g., 32.16.) c. if the discount rate is 25 percent, what is the present value of these cash flows? (do not round intermediate calculations and round your answer to 2 decimal places, e.g., 32.16.)
Answers
a. The present value of the cash flows at a discount rate of 8 percent is $3,055.45.
This value is calculated by discounting each cash flow using the formula PV = CF / (1 + r)^n, where PV is the present value, CF is the cash flow, r is the discount rate, and n is the time period. At a discount rate of 17 percent, the present value of the cash flows is $2,408.29. This value is obtained by applying the same discounting formula to each cash flow. With a discount rate of 25 percent, the present value of the cash flows amounts to $2,010.11. Again, the discounting formula is used to calculate the present value of each cash flow. In summary, the present value of cash flows is influenced by the discount rate. A higher discount rate leads to a lower present value, reflecting the higher cost of capital and the increased importance of earlier cash flows in the calculation.
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2) Moonlight Company wrote off the account of one of its customers, X, in 2018 for $500. On January 21, 2019, X unexpectedly repaid his account in full. The company uses the direct write-off method to account for uncollectible receivables. Journalize the entries required for Moonlight Company on January 21, 2019
Answers
Answer:
A journal entry was carried out for Moonlight Company for January 21, 2019, and is shown below in the explanation section
Explanation:
Solution
Given that:
Moonlight Company Journal Entries on January 21, 2019
JOURNAL ENTRY
Date Account name Debit Credit
Jan. 21, 2019 Cash 500
(Income statement -Bad debts recovered) 500
(record the bad debts recovery from customer X)
Bill Hudson was a real craftsman when it came to being a machinist. Bill had learned almost all that he knew from Hugo Huffman, his first and only employer. Bill Hudson was married and had three young children. He was 33 years old and had worked for Hugo ever since he finished his tour in the army. In 12 years Bill had polished his skills under the watchful and critical eye of Hugo Huffman. Hugo was quick to recognize Bill’s talent for the trade. Bill had a positive attitude about learning and displayed a drive for perfection that Hugo admired. Hugo’s Machine Shop was a successful small business. Its success was based mostly on the reputation for quality that had been established over its 42 years in operation. Hugh had come to this country with his new wife, Hilda, when he was in his late twenties. Now the business was a success, but Hugo remembered the early years when he and Hilda had to struggle. Hugo wanted the business to continue to produce the highest quality craftsman products possible. On a Friday evening, he called Bill into his office at closing time, poured him a cup of half-day-old coffee, and began to talk with him about the future. “Bill, Hilda and I are getting old and I want to retire. It’s been 42 years of fun but these old hands need a rest. In short, Hilda and I would like you to buy the business. We both feel that your heart is in this craft and that you would always retain the quality that we have stood for.” Bill was taken back by the offer. He, of course, knew Hugo was getting older, but had no idea Hugo would retire. Bill and his wife, Anna, had only $4,200 in the bank. Most of Bill’s salary went for the normal costs of rearing three children. Hugo knew Bill did not have the money to buy the business in cash, but he was willing to take a portion of the profits for the next 15 years and a modest initial investment from Bill. Bill had, for the past four years, made most of the technical decisions in the shop. Bill knew the customers and was well respected by the employees. He had never been involved in the business side of the operation. He was a high a school graduate but had never taken business courses. Bill was told by Hugo that even after deducting the percentage of the profits he would owe under the sales agreement, he would be able to almost double his annual earnings. Bill would have to take on all the business functions himself because Anna had no business training either. Questions 1. Which entrepreneurial characteristics does Bill have that may be important to his success? Which characteristic could lead to his failure? 2. What steps should Bill take to avoid the pitfalls common to a small business? 3. If you were Hugo, would you sell Bill the business under the terms discussed in the case? Explain.
Answers
1. The entrepreneurial characteristics that Bill possess are passion, motivation, structured experimentation and decisiveness.
Negative characteristics:
Refuse to delegate, blame others and external forces for failures, lack of business education.
What are Entrepreneur Characteristics?An entrepreneur have many characteristics which contributes towards his/her own and its business success. A successful entrepreneur should take the business activities seriously and make big decisions carefully.
2. Spend more time and energy on business and make decisions carefully.
3. If I were Hugo, I would have sold my business and would renegotiate the terms and will accept a higher return which suits my monthly expense needs.
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the sarbanes-oxley act requires companies to . answer unselected state policies for protecting e-commerce sales unselected divide responsibilities between two or more individuals unselected have all documents maintained in an electronic format unselected conduct a review of internal controls and take responsibility for the accuracy and completeness of their financial reports
Answers
"The Sarbanes-Oxley Act requires companies to conduct a review of internal controls and take responsibility for the accuracy and completeness of their financial reports." Thus, Option D is correct.
The Sarbanes-Oxley Act (SOX) is a federal law enacted in 2002 to prevent corporate fraud and improve transparency and accountability in financial reporting. SOX requires companies to establish and maintain internal controls over financial reporting, which are policies and procedures designed to ensure the accuracy and completeness of financial information.
Companies must assess the effectiveness of their internal controls and report any deficiencies to the public. SOX also mandates that top executives of public companies certify the accuracy of financial reports and assume personal responsibility for any errors or omissions.
The goal of SOX is to promote investor confidence and protect shareholders from fraudulent or misleading financial statements. Thus, Option D is correct.
This question should be provided as:
The Sarbanes-Oxley Act requires companies to _________.
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Gregory is aiming to get the _ symbol for his products, which is awarded by the _
Answers
Answer: environmental friendly refrigerators prestigious , engineering agency
Explanation: Separated by Commas .